The room was well-appointed and functional with smoke detectors for safety measures. the staff were amiable and amicable. the hotel is a short walk to Trier center and Mertesdorf, as well as close to vineyards.

Clean and functional room with exceptionally comfortable bed, a flat-screen TV with cable channels, central heating, and a personal safe: )

Clean hotel, incredibly welcoming staff & exceptionally nice location near the Mosel river. Spotless and functional room with charming views. Large bathroom, and a safe box, TV, and a mini-fridge-bar. Location close to the family owned vineyard and Trier center outside the door. And a 15-minute walk from Gruneberg. Such a very relaxing stay for my holidays...

The location of the hotel in Mertesdorf is excellent, close enough to Trier and beautiful vineyards. We appreciated the lake, located within a 10-minute walk of the venue. - the hotel offers a variety of outstanding food options.

The hotel is clean and convenient. the breakfast is warm and tasty. the rooms are a nice size with balconies. the staff is really helpful and provides excellent service. the location is exceptionally nice and peaceful near a family-owned vineyard.

We had a very relaxing stay in this family-run hotel. the location was peaceful and absolutely perfect, with vineyards and restaurants within walking distance of the venue. - the breakfast was hot and included good options.

The room was spacious and had everything we needed for our stay. The breakfast buffet offered a good variety of food options.- The location was convenient, with easy access to nearby attractions and activities.

The staff lacked friendliness and didn't provide the level of customer service we expected. The restaurant was overpriced and the food didn't meet our expectations.

The welcoming staff made everything great. Tasty and plentiful breakfast. - Well-appointed suite. - A bathtub in the bathroom. - Good location surrounded by beautiful vineyards, with a view of the valley. - Close to the Mosel River. - Great restaurant and service.

They struck a great balance between professionalism and friendliness. the ambiance and comfort were impressive, from the well-appointed rooms to the inviting restaurant and bar. the highlight of my stay was tasting the award-winning wines from the hotel's vineyards, expertly explained by the owners. the staff were exceptionally helpful and the menu featured delicious dishes made with local ingredients. the peaceful surroundings added to the overall charm of the hotel. As a former hotelier, I was truly impressed by the exceptional human character of this establishment. Cons: None. 😊.

Spacious room with comfortable bed, two balconies, and great view. Quiet location near Trier with regular bus service. Clean hotel with friendly staff, delicious food, and local wine available for tasting and purchase. Will definitely return.

Great location with beautiful views of the vineyards and a short drive from a charming town. The food was delicious and the staff was friendly and accommodating. The rooms were spacious, well-equipped, and had balconies overlooking the scenic area.

The Wi-Fi was a bit inconsistent and it would have been nice to have complimentary bottled water in the room. However, these were minor inconveniences that didn't ruin our overall experience at this hotel.

We had a fantastic stay at this luxurious 4-star hotel! The location was absolutely stunning, surrounded by picturesque vineyards, creating a peaceful and serene atmosphere. The highlight of our visit was the family-owned vineyard onsite, where we had the opportunity to taste their award-winning wines. The service at this hotel was top-notch, with friendly and helpful staff who went above and beyond to ensure our comfort and satisfaction. The room itself was spacious, well-appointed, and impeccably clean, providing us with the utmost comfort during our stay. We also enjoyed the hotel's amenities, including the spa and wellness center, where we indulged in relaxing treatments and enjoyed the sun terrace and garden area. The free Wi-Fi in our room was an added bonus, allowing us to stay connected during our time here.

This hotel is highly recommended for families, offering a wide range of amenities and activities for children to enjoy.

Nestled among lush vineyards, this hotel is a perfect spot for a peaceful getaway. Take a stroll through the scenic surroundings or enjoy a wine tasting session at the family-owned vineyard next door. the rooms here are comfortable and pristine, with balconies offering panoramic views of the picturesque landscape. the amiable staff is always on hand to cater to your every need. the picnic sandwich packs are fresh and the restaurant serves lip-smacking dishes made with local produce.

The breakfast buffet served in the reception area could be an issue for some guests, with hustle and bustle in the surrounding space.

Spacious, German-style rooms with balcony offering stunning vineyard views. Impeccably clean and comfortable. Delicious buffet breakfast. Ample free parking.

We loved the spacious and clean rooms with beautiful views of the vineyards. The breakfast buffet was excellent with plenty of choices, while the staff were friendly and helpful. Parking was easily available, and the location in the midst of the vineyards was peaceful.

No negatives to report. Everything was great.